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Category: Computer Support
Find and contact Computer Support Companies
If you are considering finding a
Computer Support Companies, you'll find
Computer Technical Support a great source of information on
computer support, computer repair,
andDatabase design.
Computer
Support Information
Technical Computer
Support Information:
Microsoft
Windows XP Pro TroubleShooting:
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Microsoft Windows XP
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Computer Support Companies
-
Accelerated Technology Solutions
- Accelerated Technology
Solutions offers a range of outsourced IT support solutions
to small, mid-sized and large companies in the Chicago land
area.
Computer Support FAQs
How do I Trouble Shoot Operating Systems in general
Alerts
In the last ten years,
computers have become an integral part of
everyday life, used for a variety of reasons at home, in
the workplace, and in schools. Of course, almost every
computer user encounters a problem occasionally, whether
it is lost data
because of a hard drive failure or the annoyance of a
forgotten password. The widespread use of computers has
created a high demand for computer support
specialists to provide advice to users, as well
as for day-to-day administration, maintenance, and
computer and network support.
Computer support specialists provide
technical support assistance, support, and advice to
customers and other users. This vocational group includes
technical support specialists and
help-desk support technicians. These computer
technicians solve computer problems and provide technical
support for hardware, software, and systems. They answer
telephone calls, troubleshoot problems with diagnostic
programs, and resolve recurring difficulties.
Computer Support specialists may work either
within a company that uses computer networks or directly
for a computer hardware or software vendor. Increasingly,
these technical support specialists
work for help-desk or computer support services firms, for
which they provide computer support to clients on a
contract basis.
Computer support services include running
diagnostic programs to resolve computer hardware problems,
troubleshooting computer monitors, keyboards, printers,
and mice, install, modify, clean, and repair
computer hardware and software.
Computer support specialists may also
write computer support training manuals and train computer
users in how to use new computer hardware and software. In
addition, computer support specialists oversee the daily
performance of their company’s computer systems and
evaluate software programs, and technical support
specialists answer telephone calls from their
organizations’ computer users.
Helpdesk technicians assist computer
users with hardware and software questions that are not
addressed in a product’s instruction manual. Help-desk
technicians field telephone calls and e-mail messages from
customers who are seeking guidance and require computer
technical support. In responding to these computer support
requests, helpdesk technicians must listen carefully to
the customer, ask questions to diagnose the nature of the
technical support problem, and then patiently walk the
customer through the problem-solving steps.
Helpdesk technicians deal directly with customer
issues, and companies value them as a source of feedback
on their products. These technicians are
consulted for information about what gives customers the
most trouble, as well as other customer concerns. Most
computer support specialists start out at the helpdesk.
Network administrators and computer systems administrators
design, install, and provide technical support on an
organization’s local-area network (LAN), wide-area network
(WAN), network segment, Internet, or intranet system. They
provide day-to-day onsite computer network support for
software users in a variety of work environments,
including professional offices, small businesses,
government, and large corporations. They maintain network
hardware and software, analyze network issues, and monitor
the network to ensure its availability to system users.
These network administrators gather data to identify
customer needs, and then use the information to identify,
interpret, and evaluate system and network requirements.
Network administrators also may plan, coordinate, and
implement network security measures.
Systems administrators are the business computer support
professionals responsible for the efficient use of
computer networks by organizations. They ensure that the
design of an organization’s infrastructure allows all of
the components, including computers, the network, and
software, to fit together and work properly. Furthermore,
Systems Administrators monitor and adjust the performance
of existing computer networks and continually survey the
current computer infrastructure to determine future
network needs. Systems Administrators also troubleshoot
computer problems reported by users and by automated
network monitoring systems and make recommendations for
enhancements in the implementation of future servers and
networks.
In some organizations, computer security specialists may
plan, coordinate, and implement the organization’s
information security. These workers may be called upon to
educate users about computer security, install security
software, monitor the network for security breaches,
respond to cyber attacks, and, in some cases, gather data
and evidence to be used in prosecuting cyber crime. The
responsibilities of computer security specialists has
increased in recent years as there has been a large
increase in the number of cyber attacks on data and
networks. This and other growing specialty occupations
reflect an increasing emphasis on client-server
applications, the expansion of Internet and intranet
applications, and the demand for more end-user support.
Working Conditions
Computer support specialists and systems administrators
normally work in well-lighted, comfortable offices or
computer laboratories. They usually work about 40 hours a
week, but that may include being “on call” via pager or
telephone for rotating evening or weekend work if the
employer requires computer support over extended hours.
Overtime may be necessary when unexpected computer
technical supportl problems arise. Like other workers who
type on a keyboard for long periods, computer support
specialists and systems administrators are susceptible to
eyestrain, back discomfort, and hand and wrist problems
such as carpal tunnel syndrome.
Due to the heavy emphasis on supporting all types of
computer users, computer support specialists and systems
administrators constantly interact with customers and
fellow employees as they answer questions and give
valuable advice. Those who work as business computer
support consultants are away from their offices much of
the time, sometimes spending months working in a client’s
office.
As computer networks expanded, more computer support
specialists and systems administrators connect to a
customer’s computer remotely, using high speed Internet to
provide technical support to computer users. This
capability reduces travel to the customer’s workplace.
Systems administrators also can administer and configure
computer networks and servers remotely, although this
practice is not as common as it is among computer support
specialists.
Training, Other Qualifications, and Advancement
Due to the wide range of skills required, there are many
paths of entry to a job as a computer support specialist
or systems administrator. While there is no universally
accepted way to prepare for a job as a computer support
specialist, many employers prefer to hire persons with
some formal college education. A bachelor’s degree in
computer science or information systems is a prerequisite
for some jobs; however, other jobs may require only a
computer-related associate’s degree. For systems
administrators, many employers seek applicants with
bachelor’s degrees, although not necessarily in a
computer-related field.
A number of companies are becoming more flexible about
requiring a college degree for computer support positions.
However, certification and practical experience
demonstrating these computer support skills will be
essential for applicants without a degree. The completion
of a certification training program, offered by a variety
of vendors and product makers, may help some people to
qualify for entry-level positions. Relevant computer
experience may substitute for formal education.
Beginning computer support specialists usually work for
organizations that deal directly with customers or
in-house users. Then they may advance into more
responsible positions in which they use what they have
learned from customers to improve the design and
efficiency of future products. Job promotions usually
depend more on performance than on formal education.
Eventually, some computer support specialists become
applications developers, designing products rather than
assisting users. Computer support specialists at hardware
and software companies often enjoy great upward mobility;
advancement sometimes comes within months of one’s initial
employment.
Entry-level network administrators and computer systems
administrators are involved in routine maintenance and
monitoring of computer networks, typically working behind
the scenes in an organization. After gaining experience
and expertise, they often are able to advance into more
senior-level positions, in which they take on more
responsibilities. For example, senior network and computer
systems administrators may present recommendations to
management on matters related to a company’s network. They
also may translate the needs of an organization into a set
of technical requirements based on the available computer
technology. As with computer support specialists, network
administrators may become software engineers, actually
involved in the designing of the system or network and not
just its day-to-day administration.
Persons interested in becoming a computer support
specialist or systems administrator must have strong
problem-solving, analytical, and communication skills,
because troubleshooting and helping others are vital parts
of the computer support job. The constant interaction with
other computer personnel, customers, and employees
requires computer support specialists and systems
administrators to communicate effectively on paper, via
e-mail, or in person. Strong writing skills are useful in
preparing manuals for employees and customers.
As technology continues to improve, computer support
specialists and systems administrators must keep their
skills current and acquire new ones. Many continuing
education programs are provided by employers, hardware and
software vendors, colleges and universities, and private
training institutions. Professional development seminars
offered by computing services firms also can enhance one’s
skills and advancement opportunities.
Virtualize
your computer network and save!
The Gartner group predicts that over 660 million
computers will be virtualized by 2011. This means that
the operating system that you access will not be on your
computer, but instead will reside on a server. In a
virtual environment, your computer acts as a terminal that
receives screenshots from your operating system on the
server. This is similar to the old days of mainframe
computing, in which a terminal accesses a mainframe.
However, instead of accessing a mainframe from a green
screen terminal, you can now access a Windows 2008 server
hosting your Windows XP or Windows 7 desktop from any
computer that is capable of making a remote desktop
connection. As a result of being able to use the latest
Microsoft operating system without upgrading computer
hardware, businesses can realize savings of 20%-30% over
the cost of buying new computers every three to five
years. Security is enhanced since all data resides on the
server, and disaster recovery is a simple process.
For more information about Accelerated Technology's
virtualization products, visit us at
Accelerated Technology Solutions
The main idea of desktop virtualization is that
you purchase a single piece of hardware (a high-end
server) and on that piece of hardware, you run many
virtual, or digital-versions of, computers. Using existing
physical computers, employees would be able to connect to
the “digital computers” which would be able to utilize the
full power of the server. The best real-world example to
relate this to would be traffic. Every car on the road has
the ability to seat 4 people, yet in most cases, only 1
seat is used. 3 seats are completely wasted. However,
ride-sharing allows for all 4 seats to be utilized. In
this example, each seat would be processing power which
exists on the server. Desktop virtualization allows you
to utilize all 4 “seats” on the server instead of wasting
3. The benefits of desktop virtualization are realized
instantaneously. However, desktop virtualization also
provides many long-term benefits. In a typical workplace,
if a machine goes down, it could be days before the
machine gets to a functional level again and data could be
permanently lost. With desktop virtualization, replacing
the machine is as simple as replacing a file. Desktop
virtualization provides a replacement machine in minimal
time with little to no data loss.
Save 30% of the cost of
buying new computers
Be greener by running your computers longer
Decrease network downtime
Reduce desktop support costs- restore your computer system in minutes
·
Upgrade your desktop to Windows 7 tomorrow without purchasing new computers
·
Simplify your network by combining your email, file, application server
and desktops in a single unit.
·
Virtualization solutions can be hosted on your network or through our
cloud-based subscription.
·
Increase data security by storing all network data in a centralized
location
Alerts
In the last ten years, computers have
become an integral part of everyday life, used for a variety
of reasons at home, in the workplace, and in schools. Of
course, almost every computer user encounters a problem
occasionally, whether it is lost data
because of a hard drive failure or the annoyance of a
forgotten password. The widespread use of computers has
created a high demand for computer support
specialists to provide advice to users, as well as
for day-to-day administration, maintenance, and computer and
network support. Tech support companies, technical support
companies and it support companies.
Computer support specialists provide
technical support assistance, support, and advice to
customers and other users. This vocational group includes
technical support specialists and
help-desk support technicians. These computer
technicians solve computer problems and provide technical
support for hardware, software, and systems. They answer
telephone calls, troubleshoot problems with diagnostic
programs, and resolve recurring difficulties.
Computer Support specialists may work either
within a company that uses computer networks or directly
for a computer hardware or software vendor. Increasingly,
these technical support specialists
work for help-desk or computer support services firms, for
which they provide computer support to clients on a
contract basis.
Computer support services include
running diagnostic programs to resolve computer hardware
problems, troubleshooting computer monitors, keyboards,
printers, and mice, install, modify, clean, and
repair computer hardware and software for tech support companies.
Computer support specialists may also write
computer support training manuals and train computer users
in how to use new computer hardware and software. In
addition, computer support specialists oversee the daily
performance of their company’s computer systems and
evaluate software programs, and technical support
specialists answer telephone calls from their
organizations’ computer users.
Helpdesk technicians assist computer
users with hardware and software questions that are not
addressed in a product’s instruction manual. Help-desk
technicians field telephone calls and e-mail messages from
customers who are seeking guidance and require computer
technical support. In responding to these computer support
requests, helpdesk technicians must listen carefully to
the customer, ask questions to diagnose the nature of the
technical support problem, and then patiently walk the
customer through the problem-solving steps.
Helpdesk technicians deal directly with
customer issues, and companies value them as a source of
feedback on their products. These technicians are
consulted for information about what gives customers the
most trouble, as well as other customer concerns. Most
computer support specialists start out at the helpdesk.
Network administrators and computer systems
administrators design, install, and provide technical
support on an organization’s local-area network (LAN),
wide-area network (WAN), network segment, Internet, or
intranet system. They provide day-to-day onsite computer
network support for software users in a variety of work
environments, including professional offices, small
businesses, government, and large corporations. They
maintain network hardware and software, analyze network
issues, and monitor the network to ensure its availability
to system users. These network administrators gather data
to identify customer needs, and then use the information
to identify, interpret, and evaluate system and network
requirements. Network administrators also may plan,
coordinate, and implement network security measures.
Systems administrators are the business computer support
professionals responsible for the efficient use of
computer networks by organizations. They ensure that the
design of an organization’s infrastructure allows all of
the components, including computers, the network, and
software, to fit together and work properly. Furthermore,
Systems Administrators monitor and adjust the performance
of existing computer networks and continually survey the
current computer infrastructure to determine future
network needs. Systems Administrators also troubleshoot
computer problems reported by users and by automated
network monitoring systems and make recommendations for
enhancements in the implementation of future servers and
networks.
In some organizations, computer security specialists may
plan, coordinate, and implement the organization’s
information security. These workers may be called upon to
educate users about computer security, install security
software, monitor the network for security breaches,
respond to cyber attacks, and, in some cases, gather data
and evidence to be used in prosecuting cyber crime. The
responsibilities of computer security specialists has
increased in recent years as there has been a large
increase in the number of cyber attacks on data and
networks. This and other growing specialty occupations
reflect an increasing emphasis on client-server
applications, the expansion of Internet and intranet
applications, and the demand for more end-user support.
Working Conditions
Computer support specialists and systems administrators
normally work in well-lighted, comfortable offices or
computer laboratories. They usually work about 40 hours a
week, but that may include being “on call” via pager or
telephone for rotating evening or weekend work if the
employer requires computer support over extended hours.
Overtime may be necessary when unexpected computer
technical supportl problems arise. Like other workers who
type on a keyboard for long periods, computer support
specialists and systems administrators are susceptible to
eyestrain, back discomfort, and hand and wrist problems
such as carpal tunnel syndrome.
Due to the heavy emphasis on supporting all types of
computer users, computer support specialists and systems
administrators constantly interact with customers and
fellow employees as they answer questions and give
valuable advice. Those who work as business computer
support consultants are away from their offices much of
the time, sometimes spending months working in a client’s
office.
As computer networks expanded, more computer support
specialists and systems administrators connect to a
customer’s computer remotely, using high speed Internet to
provide technical support to computer users. This
capability reduces travel to the customer’s workplace.
Systems administrators also can administer and configure
computer networks and servers remotely, although this
practice is not as common as it is among computer support
specialists.
Training, Other Qualifications, and Advancement
Due to the wide range of skills required, there are many
paths of entry to a job as a computer support specialist
or systems administrator. While there is no universally
accepted way to prepare for a job as a computer support
specialist, many employers prefer to hire persons with
some formal college education. A bachelor’s degree in
computer science or information systems is a prerequisite
for some jobs; however, other jobs may require only a
computer-related associate’s degree. For systems
administrators, many employers seek applicants with
bachelor’s degrees, although not necessarily in a
computer-related field.
A number of companies are becoming more flexible about
requiring a college degree for computer support positions.
However, certification and practical experience
demonstrating these computer support skills will be
essential for applicants without a degree. The completion
of a certification training program, offered by a variety
of vendors and product makers, may help some people to
qualify for entry-level positions. Relevant computer
experience may substitute for formal education.
Beginning computer support specialists usually work for
organizations that deal directly with customers or
in-house users. Then they may advance into more
responsible positions in which they use what they have
learned from customers to improve the design and
efficiency of future products. Job promotions usually
depend more on performance than on formal education.
Eventually, some computer support specialists become
applications developers, designing products rather than
assisting users. Computer support specialists at hardware
and software companies often enjoy great upward mobility;
advancement sometimes comes within months of one’s initial
employment.
Entry-level network administrators and computer systems
administrators are involved in routine maintenance and
monitoring of computer networks, typically working behind
the scenes in an organization. After gaining experience
and expertise, they often are able to advance into more
senior-level positions, in which they take on more
responsibilities. For example, senior network and computer
systems administrators may present recommendations to
management on matters related to a company’s network. They
also may translate the needs of an organization into a set
of technical requirements based on the available computer
technology. As with computer support specialists, network
administrators may become software engineers, actually
involved in the designing of the system or network and not
just its day-to-day administration.
Persons interested in becoming a computer support
specialist or systems administrator must have strong
problem-solving, analytical, and communication skills,
because troubleshooting and helping others are vital parts
of the computer support job. The constant interaction with
other computer personnel, customers, and employees
requires computer support specialists and systems
administrators to communicate effectively on paper, via
e-mail, or in person. Strong writing skills are useful in
preparing manuals for employees and customers.
As technology continues to improve, computer support
specialists and systems administrators must keep their
skills current and acquire new ones. Many continuing
education programs are provided by employers, hardware and
software vendors, colleges and universities, and private
training institutions. Professional development seminars
offered by computing services firms also can enhance one’s
skills and advancement opportunities.
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Site Map
All information on this site should be used
as a guide! Professional Computer Technical Support may be
your best answer, because many variables may complicate
computer service and computer repairs. If you are not sure
about what your doing, leave it to Profes
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Find and contact Computer Support Companies
If you are considering finding a Computer Support Companies, you'll find Computer Technical Support a great source of information on computer support, computer repair, andDatabase design.
Computer Support Information |
||
Technical Computer Support Information:
|
Computer Support Companies |
- Accelerated Technology Solutions
- Accelerated Technology Solutions offers a range of outsourced IT support solutions to small, mid-sized and large companies in the Chicago land area.
Computer Support FAQs
|
|
| Alerts |
In the last ten years, computers have become an integral part of everyday life, used for a variety of reasons at home, in the workplace, and in schools. Of course, almost every computer user encounters a problem occasionally, whether it is lost data because of a hard drive failure or the annoyance of a forgotten password. The widespread use of computers has created a high demand for computer support specialists to provide advice to users, as well as for day-to-day administration, maintenance, and computer and network support.
Computer support specialists provide
technical support assistance, support, and advice to
customers and other users. This vocational group includes
technical support specialists and
help-desk support technicians. These computer
technicians solve computer problems and provide technical
support for hardware, software, and systems. They answer
telephone calls, troubleshoot problems with diagnostic
programs, and resolve recurring difficulties.
Computer Support specialists may work either
within a company that uses computer networks or directly
for a computer hardware or software vendor. Increasingly,
these technical support specialists
work for help-desk or computer support services firms, for
which they provide computer support to clients on a
contract basis.
|
| Alerts |
In the last ten years, computers have become an integral part of everyday life, used for a variety of reasons at home, in the workplace, and in schools. Of course, almost every computer user encounters a problem occasionally, whether it is lost data because of a hard drive failure or the annoyance of a forgotten password. The widespread use of computers has created a high demand for computer support specialists to provide advice to users, as well as for day-to-day administration, maintenance, and computer and network support. Tech support companies, technical support companies and it support companies.
Computer support specialists provide
technical support assistance, support, and advice to
customers and other users. This vocational group includes
technical support specialists and
help-desk support technicians. These computer
technicians solve computer problems and provide technical
support for hardware, software, and systems. They answer
telephone calls, troubleshoot problems with diagnostic
programs, and resolve recurring difficulties.
Computer Support specialists may work either
within a company that uses computer networks or directly
for a computer hardware or software vendor. Increasingly,
these technical support specialists
work for help-desk or computer support services firms, for
which they provide computer support to clients on a
contract basis. |
Site Map
All information on this site should be used as a guide! Professional Computer Technical Support may be your best answer, because many variables may complicate computer service and computer repairs. If you are not sure about what your doing, leave it to Profes
All information on this site should be used as a guide! Professional Computer Technical Support may be your best answer, because many variables may complicate computer service and computer repairs. If you are not sure about what your doing, leave it to Profes